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FAQ

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website is different than that on the order confirmation. I now see the

If the order has a longer delivery time than you had previously seen. For this, you can contact our customer service to check on your order and payment information. Ayewaessentials customer service is always available to assist you.

When you have paid for the order, you will automatically receive an invoice for your order. If you wish to receive an invoice from Ayewaessentials to your mobile, this can be done. The first way is through your email account with us. When you log in to your account you can see your orders and download the invoice. Secondly, we can send your invoice through WhatsApp.

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